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Dimples's avatar
Dimples
Helpful | Level 5
3 years ago

Couln't download. Remove incompatible characters from the filename

Recently all of my computer with Dropbox have started showing a sync error "Couln't download. Remove incompatible characters from the filename. e.g. emojis, /\"<>:|?*"   The problem filename isn'...
Desktop
desktop app
Download
Error Messages
Sync and upload
  • Megan's avatar
    Megan
    10 months ago

    Hey Roy2010, no worries let me share Sam's response here as well.

     

    Hi everyone,

     

    Sharing an update on the topic: our team is working on adjusting this, and it's expected to roll out in our next Stable Build (V190).

     

    You can check our releases here, and we'll keep you informed on the progress.

     

    Thanks,

    Sam 

     

    I appreciate your patience on this, thank you!

anonymous's avatar
anonymous

 The issue seems to affect files that are always been synced without any warning: see Lightroom catalog for example. Which, btw, Dropbox says it is correctly synced!

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
11 months ago

Hi everyone,

 

Sharing an update on the topic: our team is working on adjusting this, and it's expected to roll out in our next Stable Build (V190).

 

You can check our releases here, and we'll keep you informed on the progress.

 

Thanks,

Sam 

 

  

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