I can't preview Excel files (".xlsx files are supported but something went wrong.")

MarcyHotz

Why can I no longer open Excel files stored in Dropbox? This is the message I get: .xlsx files are

Mark

@MarcyHotz wrote:

This is the message I get: .xlsx files are

are.....? what exactly?

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MarcyHotz

Sorry, not sure why this did not complete. ".xlsx files are supported but something went wrong."

Mark

Have a try and clearing your cache and cookies and try again 🙂

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MarcyHotz

I cleared cache and cookies and still get the same message.

.xlsx files are supported but something went wrong.

Mark

If you download it and open does it work?

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MarcyHotz

I found a drop-down that says, "Open in....Excel for web or Excel. This works for me. This was user ignorance. I am good now. Seriously appreciate your prompt responses. I'm feeling much better about Dropbox now.

I can't preview Excel files (".xlsx files are supported but something went wrong.")

I can't preview Excel files (".xlsx files are supported but something went wrong.")

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