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Forum Discussion

Peko16's avatar
Peko16
Explorer | Level 3
2 years ago

Can't view my files or change my PIN

I Carnt view my files, any ideas ? Also won’t let me change my pin ??
Any ideas please

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Peko16, thanks for bringing this to our attention.

     

    Could you clarify exactly what's happening when attempting to view your files?

     

    Regarding your PIN, do you mean your password for your account, or the passcode to access the mobile app?

     

    This will help me to assist further!

    • Peko16's avatar
      Peko16
      Explorer | Level 3
      2 years ago

      I Carnt view my vault it won’t let me reset password any ideas

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