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Forum Discussion

Peko16's avatar
Peko16
Explorer | Level 3
2 years ago

Can't view my files or change my PIN

I Carnt view my files, any ideas ? Also won’t let me change my pin ?? Any ideas please
View
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Peko16, thanks for bringing this to our attention.

 

Could you clarify exactly what's happening when attempting to view your files?

 

Regarding your PIN, do you mean your password for your account, or the passcode to access the mobile app?

 

This will help me to assist further!

  • Peko16's avatar
    Peko16
    Explorer | Level 3
    2 years ago

    I Carnt view my vault it won’t let me reset password any ideas

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      Why?

      What happens?

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