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Can't view my Word and Excel Files

Can't view my Word and Excel Files

AnnieBa
New member | Level 2

I was trying to make more space on my c drive and uninstalled some apps (not sure exactly which ones).  

 

Before doing this I was able to access all my word and excel files in my drop box on the c drive.   I cannot open them now - they are just blank icons.  

 

The files are still in by dropbox on the web.

 

Free access to Microsoft files are now via Office 365.  I have not been paying for Microsoft products.

 

Is there a way of seeing the Word and Excel files on my c drive dropbox?

1 Accepted Solution

Accepted Solutions

AnnieBa
New member | Level 2

Thanks Jay.  I downloaded all of the apps again and it appears to be working.

View solution in original post

2 Replies 2

Jay
Dropbox Staff

Hi @AnnieBa, thanks for bringing this to our attention.

 

When you used to open those files, what program would open on the computer?

 

Would it open the Dropbox site to edit those files?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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AnnieBa
New member | Level 2

Thanks Jay.  I downloaded all of the apps again and it appears to be working.

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    AnnieBa New member | Level 2
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