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karinvdvh's avatar
karinvdvh
Explorer | Level 3
11 months ago

Can't open musescorefile in Dropbox

Our choir has a problem:

For practicing my songs I use Musescore. We store our songs in Dropbox.

Since a while I can not open the file in dropbox.

But if I try tot open from my usb-stick or my harddisk, there is no problem.

Are musescore files not compatible with dropbox? 

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  • karin57's avatar
    karin57
    11 months ago

    My problem is solved! If I use the app, it works. If I open dropbox on the internet, it doesn't work. so installing the app was the solution.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi there karinvdvh - sorry to hear you're having issues with this.

     

    From what I gather you're having an issue with previewing these files on our website - is that right?

     

    Could you clarify the extension (file type) of those files and their size for us please?

     

    Thanks!

    • karin57's avatar
      karin57
      Helpful | Level 6
      11 months ago

      My problem is solved! If I use the app, it works. If I open dropbox on the internet, it doesn't work. so installing the app was the solution.

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