You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

karinvdvh's avatar
karinvdvh
Explorer | Level 3
2 years ago

Can't open musescorefile in Dropbox

Our choir has a problem: For practicing my songs I use Musescore. We store our songs in Dropbox. Since a while I can not open the file in dropbox. But if I try tot open from my usb-stick or my ...
Preview
  • karin57's avatar
    karin57
    2 years ago

    My problem is solved! If I use the app, it works. If I open dropbox on the internet, it doesn't work. so installing the app was the solution.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there karinvdvh - sorry to hear you're having issues with this.

 

From what I gather you're having an issue with previewing these files on our website - is that right?

 

Could you clarify the extension (file type) of those files and their size for us please?

 

Thanks!

  • karin57's avatar
    karin57
    Helpful | Level 6
    2 years ago

    My problem is solved! If I use the app, it works. If I open dropbox on the internet, it doesn't work. so installing the app was the solution.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!