Can't find file that was sent to me.

SteveKlarer

Last night I got an email from Dropbox saying that they had a file for me to download. The only option in the email was "Visit your Dropbox." I don't see the file there, and I have no idea where to look for it. Can anyone offer any suggestions, please? Thanks

Mark

Are you sure that was a genuine Dropbox email? That isnt how emails work from Dropbox for shared files.

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SteveKlarer

It c ame from no-reply@em-s.dropbox.com

Mark

@SteveKlarer wrote:

It c ame from no-reply@em-s.dropbox.com

Its very easy to impersonate from's on an email.

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Jay

HI @SteveKlarer, could you attach a screenshot showing the email you received, while hiding any personal details or email addresses?

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Can't find file that was sent to me.

Can't find file that was sent to me.

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