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SteveKlarer's avatar
SteveKlarer
New member | Level 2
11 months ago

Can't find file that was sent to me.

Last night I got an email from Dropbox saying that they had a file for me to download. The only option in the email was "Visit your Dropbox." I don't see the file there, and I have no idea where to l...
Download
Dropbox Basic
Dropbox Transfer
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Are you sure that was a genuine Dropbox email? That isnt how emails work from Dropbox for shared files. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    HI SteveKlarer, could you attach a screenshot showing the email you received, while hiding any personal details or email addresses?

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