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ins1der's avatar
ins1der
New member | Level 2
2 years ago

Can't download RAR file from a link because of an unknown error

so my friend gave me dropbox link with RAR file but i cant download it because of the unknown error 

what i need to do?

help me please

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey ins1der, thanks for bringing this to our attention.

     

    How large is the file you're trying to download?

     

    If you open the link using a different browser, are you able to successfully download the content?

     

    Let me know and we'll go from there.

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