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jay27's avatar
jay27
Explorer | Level 4
3 years ago

Can I remove the new right click context menu on the website?

I've had an annoying new issue crop up that I can't find any answers for.  When viewing my company files on Chrome, previously I could right click on a file and get the Chrome menu, which included "Open link in new tab", "Open link in new window", etc.  Now, when I right click a file, it is selected (with the check mark) and the Dropbox popup menu appears.  This is super inconvenient, because when I open a folder for work, I typically open 10+ items in a new window, consecutively.  Now the only way I've figured out to make that work is to click on the "more" three dots which opens the Dropbox popup and then I can go down and right click on a file and open in new window.  This may not sound like a big deal, but it is a massive time drain for the type of work I do.  Also, no one else in my company has had this issue, and I did not make any changes to Chrome, Dropbox, or my computer that corresponded to this change.  Any help would be greatly appreciated.

  • Hey jay27, welcome to our Community.

    This is actually a new change to the website's interface. It hasn't been rolled out to everyone yet, that's why your colleagues don't see it.

    We do appreciate your feedback about this, though, I'll make sure to pass your comments along to our team.

    As a workaround, you can use the middle click on your mouse. Simply hover over a file and click the middle button. It should do the trick.

    If you have any questions, let me know.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Hey jay27, welcome to our Community.

    This is actually a new change to the website's interface. It hasn't been rolled out to everyone yet, that's why your colleagues don't see it.

    We do appreciate your feedback about this, though, I'll make sure to pass your comments along to our team.

    As a workaround, you can use the middle click on your mouse. Simply hover over a file and click the middle button. It should do the trick.

    If you have any questions, let me know.
    • jay27's avatar
      jay27
      Explorer | Level 4

      Thank you Hannah!  The middle button actually works better than the old right-click because there is no dropdown to navigate...just auto-opens in a new window.  Very much appreciated!!!!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        That's awesome, Jay! Happy to help!

        If you need anything else, make sure to give us a shout.

        Have a great weekend! 🙂
    • MigrateSound's avatar
      MigrateSound
      Explorer | Level 3

      This is great Hannah. Thanks for this workaround but have you thought of mac user?. I am in the same situation as @jay27 and my work habits are extremely affected by this new feature. I don't have a middle click on the magic mouse. Perhaps a simultaneous key press would be useful in order to bring up the menu we're are used to. Just a thought.

       

      Thanks.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Hi MigrateSound, the middle click is a standard shortcut in most browsers to open links in new tabs, and isn't restricted to the Dropbox site.

        You might have an alternative if using a different type of mouse which doesn't support middle clicking, or you might be able to configure a new shortcut in the browser settings.

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