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Forum Discussion
Being redirected to old pages when clicking on links to Dropbox pages
When I click on links to take me to Dropbox pages, I am instantly redirected to an old page and can't get out. I have tried logging out and back in, back can't shake it. In other words, I am jammed u...
Hannah
Dropbox Staff
Dropbox StaffYour issue is still not entirely clear to us, chetkozl.
By old page, do you mean a specific page of a preview of a file or folder that is stored in your account, for example?
If you're having trouble clearing your browser's cache, can you please try from a different browser or a private browsing/incognito window and let us know what you see there?
I don't know how better to explain.
I review films and producers regularly post press materials on Dropbox.
I regularly access them there. I need them for reviews.
Recently, when I go to my Dropbox account, I get the page below.
When I use their direct link, I get the page below. I know they've posted.
Maybe my account is corrupted? How can I get rid of it and start all over again?
I'd appreciate talking to someone by phone. [personal information removed per the Community's Guidelines].
I try accessing https://www.dropbox.com/personal/GHOSTS%20OF%20THE%20VOID.
Chet
- Rich
Super User II
chetkozl wrote:
I try accessing https://www.dropbox.com/personal/GHOSTS%20OF%20THE%20VOID.
That's not a valid shared link. Instead of creating an actual shared link, they just copied the URL from the address bar of their browser. Such a URL will only work for the owner. You need to go back to the owner and ask them for a valid link.
And the reason it keeps showing you the same page is that the link is trying to open that folder in your own account, is unable to find it, so it just shows you your main Dropbox page.
The original link they provided sent me there, too. Then they sent the proprietary link I sent you.
Okay, we'll see if the next one happens the same way. Many reviewers use these links so they must be working for somebody.
Thanks.
Chet K
