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Forum Discussion
Audio stops when the phone is locked
Hi all, When I listen to audio from dropbox, it stops when I lock the phone or when the phone locks itself. It didn't do about a month ago. Any tips how to solve it? I have android phone.
- The Android version of the Dropbox app should try to open music files in a separate player.
Could you try changing the default apps using these steps for the Dropbox app, so you can try a different music player?
It is .mp3. I tap on the file in the list of files in dropbox and it opens, I suppose, via dropbox as well. I honestly don't know how to open it through different app. If I hold my finger on the file, it just opens (and stops within a minute when the phone locks), if I tap three dots, I can copy or share the file, not open it in something else. Even though I may not have a dedicatedd app for that purpose. I have a voice recorder and yt music.
Jay
Dropbox Staff
Dropbox StaffThe Android version of the Dropbox app should try to open music files in a separate player.
Could you try changing the default apps using these steps for the Dropbox app, so you can try a different music player?
Could you try changing the default apps using these steps for the Dropbox app, so you can try a different music player?
- That worked! Thank you so much for your help! I tried to open all kinds of settings inside the app but wouldn't think of going through phone settings.
https://www.dropboxforum.com/t5/Dropbox-ideas/Android-Continue-playing-audio-or-music-when-phone-is-locked-or/idc-p/712054#M80327
Opened an idea here for it to continue playing... It works on iOS but not on Android still. Please vote if you can. Thank you
