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Re: Is dropbox servers down?

Are the Dropbox servers down? I'm unable to download my files from the website.

Sumski1111
Explorer | Level 4
Saturday

Hello to all. I am unable to download files from dropbox server. On optical network with 300 Mbps dropbox via web browser pulling barely 20 - 30 kbps. Even is hard to acess the files on service. All other sites works, fine. As I am using service for work, this is first time to experience such a problem. So any more information, what is happenig with dropbox service would be good to know. 

Kind Regards

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Mark
Super User II
Saturday

Hi @Sumski1111 

Very unlikely due to the fact that you are only person whos reporting it - this place usually falls apart as soon as there's a service issue. 

 

Have you ran a traceroute to see where the issue is?


 


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Sumski1111
Explorer | Level 4
Saturday

Hm, I don't know on what to make traceroute? ,did you mean dropbox link where data is shared on dropbox? 

What you mean is falling apart, are the whole dropbox infrastracture, servers, or here service when problems appears? 

I did even try to download on diferent sistem but the problem is same. Could this be problem with provider, or locking some ports? 

Kind Regards 

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Nancy
Dropbox Staff
Monday

Hope it’s OK if I chime in, @Sumski1111. Are you still having the same issue? 

 

If yes, can you test this via another browser/incognito window and let me know what happens? 

 

Finally, what’s the total size of files you’re trying to download?

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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dan_mt
Explorer | Level 4
Monday

I haven't had any issues today, hope this gets solved soon. 

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