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Anyone else experiencing issues logging in and downloading, with error 500?

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Anyone else experiencing issues logging in and downloading, with error 500?

cooke23
New member | Level 2
March

Login fails at times.  Downloads fail and throws the Error code 500.  System seems to be sporadically acting like it did Tuesday.

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Jay
Dropbox Staff
March

Hi @cooke23, thanks for messaging the Community!

 

Are you referring to this recent issue, which was then resolved?

 

Are you downloading files from your own account when logged in, or from shared links? Could you try switching browsers to see if this helps?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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