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Forum Discussion
kitingChris
5 years agoHelpful | Level 6
Android: Kdbx files can only opened with Google Drive-PDF-Viewer which is wrong!
Why can I open Keepass *.kdbx files only with Google Drive-PDF-Viewer?? It is no PDF. Why does the dropbox app does not let me choose a different App to open the file with? Why not use the android de...
Daphne
Dropbox Staff
Thanks for all your updates here!
We'd like to have a look further into this with you. So if you haven't already, please submit a ticket with our Support team from here.
You'll get a ticket number (eg. #1234567) that you can let me know here and I can pass along the info you've provided here.
If you have any troubles with this, let me know and I'd be happy to help out with this.
Keep me posted!
beej75
4 years agoNew member | Level 2
After being annoyed with this for months, I just noticed someone else here mention Google Drive. Given I'm completely part of the Google ecosystem, I can't beleive I didn't think of this sooner. Installed Google Fire Drive Stream, so I have a nice, easy to access Google Drive folder accessible via Windows Explorer for when I'm working, and then when using my android devices, I just open click on the KDBX file in the Drive app and it opens KeePassDroid just like Dropbox used to do.
My next action after typing this will be to uninstall Dropbox from my devices, and computer.
Thanks fo rthe many useful years Dropbox, but given this was literally the only thing I used you for, and you no longer support it, it's adios.
- Van van Van4 years agoExplorer | Level 4
I agree, I recommend switching away from Dropbox to free competitors like Google Drive, Microsoft OneDrive, Apple ICloud etc. for this.
It seems quite likely that Dropbox broke this on purpose, because along with the inability to remember which app to open the file with, it advertises its own password storage mechanism, hopefully without backdoor.
To recap:
- the below is for Android
- file extension is .kdbx
* - after turning on "Make available offline" for the .kdbx file, waiting for it to be downloaded and trying the open the file, Dropbox shows a prompt for which app to use that includes KeepPassDroid, along with buttons "Always" and "Just Once".
- the file can then be opened.
- any subsequent attempts to open the file either either try to open the file with a PDF viewer or present a dialog of PDF viewers.
- Toggling "Make available offline" off and then back on returns to * above.
can then be selected and the option "every time" can be selected
- This appears to affect all released version of Dropbox for the past few years.- scale4 years agoNew member | Level 2
The workaround of uninstall-reinstall dropbox app worked for me.
I can open keepass file again so long as I choose "just this once".
This has been a poor user experience and I'm disappointed by how Dropbox has acted here.
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