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Re: All files show as zero bytes.

All files show as zero bytes.

jaroslawistok
Helpful | Level 6

mac monterey

 

After restore and syncing now are the fils with zero bytes.
Some are showing size after opening but some I can't open at all, even if the preview thumbnail is showing in finder

1 Accepted Solution

Accepted Solutions

jaroslawistok
Helpful | Level 6

ok, it now seems to download all the files.
I hope new filse are on both sides.

 

thx

View solution in original post

4 Replies 4

Megan
Dropbox Staff

Hey @jaroslawistok, let's see what we can find together about this! 

 

Would you mind clarifying your app's current syncing status

 

It sounds like your content might have synced as online-only. What happens when you try to change the files' status to "available offline"? 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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jaroslawistok
Helpful | Level 6

I tried too but the same.
Earlier I coud always saw the size without having this option

jaroslawistok
Helpful | Level 6

ok, it now seems to download all the files.
I hope new filse are on both sides.

 

thx

Megan
Dropbox Staff

Awesome news @jaroslawistok!

 

If you need something else, please let me know and I will be more than happy to help every step of the way.  ðŸ˜€


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
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