cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

A Paper file disappeared? Everything is gone except few sentences.

A Paper file disappeared? Everything is gone except few sentences.

mlchiang
New member | Level 2

mlchiang_0-1716083396329.png

I dont know why the content cannot be there. Everything is gone except sentences

3 Replies 3

Mark
Super User II

That looks like a link to a file direct with Microsoft - does the file still exist there? Is the link still active?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

mlchiang
New member | Level 2

I pasted the slide of PowerPoint which was saved in Dropbox, and the slide would disappear. After I downloaded to my computer and pasted the slide again, this did not disappear. 

Megan
Dropbox Staff

Hi @mlchiang, let's jump right into this! 

 

Just to clarify: do you have issues with a specific Paper document, or multiple ones? 

 

When did this start happening? 

 

You also mentioned a PowerPoint file, but I'm not entirely sure as to the steps you followed, and what you were trying to achieve. If you could elaborate, I'd appreciate it. 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    mlchiang New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?