Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Sorry, after removing the Dropbox folder and transferring the contents to hard disk and erasing all the data contained in the drop box folder, my computer hard drive is still full of non-existent data, who knows the solution, my drop box app has been removed momentarily from the computer
Thanks for posting on the Community, @Luchino!
Is your local Dropbox folder currently empty or did you delete it from your computer?
Can you send me any relevant screenshots showing that Dropbox is still taking up space on your computer's hard drive?
Let me know when you're ready.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
ti ringrazio la tua partecipazione sarà sicuramente di grande aiuto, ti spiego :
All the contents of the crtella dropbox had been transferred to external hard drive and the deleted folder in the trash, the trash had been emptied, but the weight of the files are never lowered, quindo I also deleted apps from the computer
the Luca Rubini folder weighs 1.27TB
and contains 9 elements, the total weight of the nine folders is actually extremely neno, maybe 300GB but you can calculate from the sum of the nine folders in the screen shot
 
 
Hey @Luchino, does clearing the Dropbox cache help in this case?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!