Storage Space
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Why aren't i allowed to get more then 3TB of space on the Dropbox app? It tells me to upgrade but keeps taking me to a page where i cant upgrade. Why?
As an individual that is the maximum capacity you can have.
You would need a different plan, probably with more seats: www.dropbox.com/plans show all available options
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@Davidatlas21, free Basic plans provide 2GB of space.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Scottez.
Since you are using the Dropbox mobile app, 3TB is the largest amount of space that is offered for a plan.
If you sign up for a single seat product on the web you can add more space via a space pack add-on, and more space is also offered via teams products.
But for the app that is the current max.
Yes, if you had a subscription through the web and got more space you would have access to it from the app.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!