Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
I only have the free "standard" account in Dropbox which is apparently 2Gb of storage. I only have 3 folders in my account at the moment amounting to around 117 Mb. However, I keep getting messages from Dropbox saying that I am out of storage, and I haven't been able to add any folder etc for some time.
Here is the screenshot. It is showing that "Backup" is taking up all my space. I have never told it to do a backup. Is there someway to get rid of this backup?
reenshot "hopefully"
Have you tried deleting your backups from the backups page directly @HJL?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
I have gone into the "backup" area and done a delete, but it is still saying PC1 has 2.17gb on backup. Do I need to do something else?
I managed to delete the Backup files, and it seems to have fixed the problem. Thanks for your help and patience.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!