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eaglesonpeter's avatar
eaglesonpeter
Helpful | Level 5
4 months ago

Storage has not upgraded

I upgraded to dropbox plus & have my receipt number etc. but my storage has not upgraded to 2TB
Storage
Storage space
Upgrading
  • eaglesonpeter's avatar
    eaglesonpeter
    4 months ago

    now upgraded but many thanks for the assistHi Walter, It'

eaglesonpeter's avatar
eaglesonpeter
Helpful | Level 5
Hi, I paid by bank card today and can see both the invoice and receipt
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi there eaglesonpeter - thanks for the clarification.

 

May we reach out via email to have a further look internally? 

  • eaglesonpeter's avatar
    eaglesonpeter
    Helpful | Level 5
    4 months ago

    now upgraded but many thanks for the assistHi Walter, It'

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