We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Tomeydo's avatar
Tomeydo
New member | Level 2
4 months ago

Storage full because of Backup, but there is no backup?

On accident, my dropbox was connected with my hard disk, and made a backup of it.
Now, my storage was full and I deleted the Backup, but for some reason, it still shows that the storage is full?
There is nothing inside any folders and I have no idea how to delete these 2GB of Backup that doesn't exist? Please help

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!