Storage concern

[John23_15]

My client shared his Dropbox with me. The issue is that my client is subscribed to a large storage plan, but I am receiving notifications that my storage is full. This seems incorrect, as I am uploading files to my client's Dropbox. Why is it affecting my Dropbox storage? I am hesitant to delete any files, as I have no way to identify whether the files are on my client's Dropbox or mine.

[Rich · Accepted solution]

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@John23_15 wrote:

This seems incorrect, as I am uploading files to my client's Dropbox. Why is it affecting my Dropbox storage?

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You're not uploading to your client's Dropbox. You're uploading to a shared folder that exists in your account and syncs with your client's account. Because the folder exists in your account, it takes up space in your account.

• https://help.dropbox.com/storage-space/shared-folder-count-against-storage

If you don't need access to the files you're uploading after they're uploading, ask your client to send you a File Request instead. You'll be able to upload directly to their account, but you won't have access to the files you upload.

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I am hesitant to delete any files, as I have no way to identify whether the files are on my client's Dropbox or mine.

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In a shared folder, if you delete a file, it's deleted for all members of the share.