Space is empty and full at the same time!

hazrate agha · ‎09-03-2022

I just signed into Dropbox and I have not upload anything on Dropbox. But it consecutively says "Your Dropbox is full and has stopped syncing."
I just have some content that somebody else shared with me.

Mark · ‎09-03-2022

Hi @hazrate agha

Shared content use up the quota of everybody in it. If you do not need read/write access to the files ask the other person to send you a link instead.

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Mark · ‎09-03-2022

Hi @hazrate agha

Shared content use up the quota of everybody in it. If you do not need read/write access to the files ask the other person to send you a link instead.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

hazrate agha · ‎09-04-2022

Thanks.
That's unreasonable tho! Dropbox gives 2G of free space; I already have 14G of data my friend shared with me! And I am continuously getting warning stating I won't be able to open the files.

Laslett777 · ‎10-21-2022

IF you only need to download 14GB of data from a friend, then ask them to transfer it to you using wetransfer.com - the free version is all you need to transfer 2TB at any one time..

I haven't had anyone share large files sizes with me, but with only 40 MB in my Dropbox to share with 2 other people, its been telling me too that my Dropbox is full and has stopped syncing....grrrr...can't solve this yet!!! Any tips? cheers, Ali

Nancy · ‎10-24-2022

Hi @Laslett777, I hope you’re doing well.

Can you send me a screenshot of what you see here?

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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Space is empty and full at the same time!

Space is empty and full at the same time!

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