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chriscam85's avatar
chriscam85
Explorer | Level 4
2 years ago

Quicken Coupon for 100GB Didn't Add the Storage

Quicken has given me a coupon for 100GB of free Dropbox space. In the notice, they directed me to navigate to https://www.dropbox.com/coupon and to enter the code they've provided. I believe these w...
Dropbox Basic
Error Messages
Promotions
Storage space
tpar72's avatar
tpar72
Explorer | Level 3
2 years ago

Nancy,

 

I received an email with this message....

Ticket #23287862: Dropbox Community Support - Follow Up

Hi, This is an automated response to your Dropbox support request.  There’s an update on your support ticket from Colin, the agent working with you on your support request.  You can view it by logging in to your customer portal at https://dropbox.com/support.

 

I can't view the response at the provided link.  Please help. Thanks - Tom

 

  • tpar72's avatar
    tpar72
    Explorer | Level 3
    2 years ago

    that link opens a intro page for support - nothing to do with my ticket nor anywhere yet to find it

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey tpar72, can you check your email account directly? You should be able to see Colin's email there, right above the automated response from our system.

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