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Forum Discussion

Cliffd's avatar
Cliffd
New member | Level 2
2 years ago

Out of space? No files though

I got and email stating I am out of storage space. I go to "clean up" my space and delete old files, backups, etc. but I cannot find the files. Where can I find the files/folders to delete?

Storage
Storage space
  • Cliffd's avatar
    Cliffd
    2 years ago

    Thanks for the response. It may have been a server load time issue. The list of files finally showed up on my screen and I was able to delete. All good now.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Cliffd, thanks for using Dropbox and welcome to the Community!

     

    Could you have a look at your plan tab and let us know what is reported there in regards to your quota?

     

    Also, do you maybe see any folders taking up space in your backups page?

     

    Keep us posted!

    • Cliffd's avatar
      Cliffd
      New member | Level 2
      2 years ago

      Thanks for the response. It may have been a server load time issue. The list of files finally showed up on my screen and I was able to delete. All good now.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Now worries Cliffd - I'm just glad to hear it's sorted now.

         

        See you around the Community and take care!

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