You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Rootax
Helpful | Level 7
For the record, I received this email from Dropbox :
" In order to continue providing all Dropbox customers with a reliable storage experience and to keep pace with growing demand, we’re making some changes to our Dropbox Advanced plan.
Rest assured that there are no changes to your price for Dropbox Advanced, your service, or your data access.
Under our “as much space as you need” Advanced plan, we’ve found that a growing number of customers were buying Advanced subscriptions for non-business purposes. We’ve seen a surge of this behavior in recent months in the wake of other services making similar storage policy changes. We’ve observed that customers like these frequently consume thousands of times more storage than our genuine business customers, which risks creating an unreliable experience for all of our customers. As a result, we’re sunsetting the “as much space as you need” policy and transitioning to a metered model. We’re committed to making the transition as seamless as possible for our customers and ensuring they have the solutions they need to do their best work on Dropbox.
What’s happening
Your Dropbox Advanced plan will transition on November 27, 2023.
Your price for Advanced will not change, and there are no changes to your service or data access.
Under our Advanced plan’s updated storage policy, three active licenses will receive 15TB of storage space shared by the team—enough space to store about 100 million documents, 4 million photos or 7500 hours of HD video. Each additional active license will receive 5TB of storage, up to 1,000TB.
When your team transitions to this new plan, your account will likely be over quota.
What you need to doBefore November 20, 2023, please book a personalized session with our team [here] so that we can discuss your plan options. The scheduling link is also available in your [Dropbox account].
Thank you,The Dropbox team"
So, it seems they don't even wait for the end of our subscription. Since I won't pay more, I guess we'll be unable to upload more data from November 27th. I hope we'll have still access in read only....
cgi_ltd
2 years agoCollaborator | Level 10
I received a similar e-mail, however with my account in the several tb's range, I had no option to "book" an appointment to speak with them. It just said the transition is coming in November and nothing will change till Novemeber of 2024
- Rootax2 years agoHelpful | Level 7
We're over 200tb here...
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