We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

meirh's avatar
meirh
New member | Level 2
3 months ago

My Dropbox space is full and my files stopped syncing

Files from my dropbox are only partially synched, I have stop started the app, I have reinstalled. nothing fixed it. I am using the default app setup. no space or any other mac resources related iss...
Desktop
desktop app
Storage
Storage space
Syncing
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

The issue is space related. Dropbox wont sync once you are over quota. So, to get syncing to work again you need to delete the files that have sync'd (move them out of the Dropbox folder maybe on the Mac?). That should then allow others to download. 

  • meirh's avatar
    meirh
    New member | Level 2
    3 months ago

    Thank you

    • meirh's avatar
      meirh
      New member | Level 2
      3 months ago

      is it possible to download all my files and folders at once?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!