Storage Space
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I've deleted Gigabytes of space on my dropbox, but still it says its full and won't let me use it anymore.
Please can someone help, thank you!
Hi @Ben Malone, thanks for bringing this to our attention.
Could you check the quota page to see where the breakdown of quota is?
Are you part of a Dropbox Business team?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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me too
Just to clarify, where are you seeing that your Dropbox account is still over-quota? Do you see this here or on your desktop app instead?
You can also send me a screenshot, if you prefer.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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