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Re: My dropbox and wrong error message.

I'm getting an error say that my account is full

peroberg
Explorer | Level 3

I have a dropbox account. Just now its empty. But Dropbox sends E-mails it is full and I must pay for getting more space. How come? Even when I login after having got the link from Interne and NOT the message it shows this. Useless. Then who wants to use this? And does other people get foled to pay when their box is not full?

3 Replies 3

Rich
Super User II

@peroberg wrote:

Just now its empty. But Dropbox sends E-mails it is full ...


Have you checked your Backups page?

 


Even when I login after having got the link from Interne and NOT the message it shows this.

Check your usage on your Plan page. Provide a screenshot if you can. It should look like this:

 

Space Usage.png

 

 

 

peroberg
Explorer | Level 3

See below.

peroberg_0-1727242143758.png

 

But where can I see the backup?

Hannah
Dropbox Staff

Hey @peroberg, you can see your backed up files here.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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