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I'm being prompted to upgrade when I am viewing someone else's Dropbox files?

I'm being prompted to upgrade when I am viewing someone else's Dropbox files?

ND3000
New member | Level 2

The only reason I am on dropbox is because someone invited me to view and access their drop box files. Now, because they've filled it up I am being prompted to upgrade my free account - why?

1 Reply 1

Nancy
Dropbox Staff

Thanks for your post, @ND3000

 

That’s because any files they upload within the shared folder are also added to your own Dropbox account causing you to go over-quota (if the total amount of files surpasses the 2GB). You can also read more info here.

 

If you want them to share files with you, which won’t take up account space, they can make a shared link and send it over instead.

 

Let me know if that helps.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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