Empty Folder on PC showing 1.5TB

[MikeBook]

The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB.

Please can someone explain why this is and what to do about it? Thank you

[Megan]

Hey there, @MikeBook, I'd be more than happy to help! 

As a first step, would you mind clarifying the app's current syncing status? 

Just so that I can have an idea, and see if it's still syncing content, or if it's up to date. 

If you could also attach a screenshot of the folder's properties, that'd be splendid. 

I'll be waiting for your updates! 

[Rich]

---

@MikeBook wrote:

The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB.

---

Within the Dropbox folder is a hidden .dropbox.cache folder. This folder holds files while syncing as well as files you've deleted elsewhere (the Dropbox website or other devices) for 3 days before purging them.

If you don't have hidden files and folders enabled in your operating system, you wouldn't see the folder.

[MikeBook]

Hi Megan, I actually uninstalled the app yesterday which is why I was a little confused as to this folder still showing this. Would it help if I re-installed? 

[MikeBook]

Does this still work if I've uninstalled Dropbox?

[MikeBook]

[Rich · Accepted solution]

@MikeBook 

Have you enabled the display of hidden files and folders in Windows, and then looked inside the Dropbox folder?

[MikeBook]

Thanks so much @Rich!!!