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Forum Discussion
Email that "your Dropbox account is over capacity" but I've made no changes?
Received an email prompting to upgrade my account today -- "⚠ Immediate action advised: [name], your Dropbox account is over capacity"
When I log in I do see it showing almost 300GB used of my 5.75GB limit but -- I haven't made any changes and have less than a couple gigs of actual usage. Impossible to figure out what is taking up space or if this is some kind of weird error?
Nothing in shared, nothing in backup
Looks like a folder has accidentally been dropped in from your computer (Music? Movies?) that could be taking up a lot of space - what is www.dropbox.com/events showing?
- Mark
Super User II
Looks like a folder has accidentally been dropped in from your computer (Music? Movies?) that could be taking up a lot of space - what is www.dropbox.com/events showing?
This is so odd. Downloaded the sync client to get a view of actual file sizes. "Photos" seems to be the culprit. But it appears that it's not new; going back in my email I downgraded from Plus in 2018 and this is the first email I've gotten telling me I'm over my limit since.
The latest event listed on www.dropbox.com/events is 7/12 in a shared folder
