Dropbox storage size changed somehow?

[mmakabeh]

I had 4.5 Gig space since the beginning since i brought several people to Dropbox(2.5 Gig). That was my bonus. Now I get a message that my Dropbox is only 2 Gig's and I have 4.5 Gig used. 

Please advise

[Megan]

Hi @mmakabeh, keep in mind that your referrals wouldn't be removed from your account, by any chance. 

Can you log in to dropbox.com, then click your avatar (profile picture or initials) in the top-right corner, then Settings, and click Refer a friend?

You should be able to scroll down to Total bonus space earned. Feel free to send me a screenshot of what you see there. If you don't see any referrals there, then this might be a new account. 

Is it possible that the extra space wasn't coming from referrals, but from a promo code, that might have expired? 

[mmakabeh]

The information is not correct . I have 4.25 GB storage and suddenly i was told that I am over my 2 GB limit. I eneded up using more storage since I had to pay $12 extra every month.  Now I dont use teh dropbox anymore becuase of that. Please adisd ehow to get my 4.25 GB back?

[Hannah]

Hey @mmakabeh, thanks for the nudge here.

Please go to this page, take a screenshot of your space usage and upload the screenshot to your next reply here, using the upload button seen below.