Storage Space
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I had 4.5 Gig space since the beginning since i brought several people to Dropbox(2.5 Gig). That was my bonus. Now I get a message that my Dropbox is only 2 Gig's and I have 4.5 Gig used.
Please advise
Hi @mmakabeh, thanks for bringing this to our attention.
Could you clarify the exact quota visible on this page on your account?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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That I went somehow my from free 4.5 Gig's to 2.0 gigs. It says; that I am out of space and I am using 4.5 gigs of my 2.0 available space.
Could you attach or paste a screenshot of the plan page in order to understand what you're looking at?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have started a thread but cant find anymore
Please help
I had 4.5 Gig free and now they show only 2.0 gigs.
Please advise
Hey @mmakabeh, could you send us a screenshot of your plan tab?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I was losing my storage and I had 4.5 Gig.
I could not update my file's and suddenly I was using 4.5 Gig of my 2.0 gig space.
I added the extra storage for 2 Tetra out of lack of choice or respond form Dropbox.. But I originally had 4.5 gig due to the fact that i introduced several people and they added dropbox. So i had 2.0 Gig of standard free plus 2.5 Gig for bonus for bringing new clients.
I don't have access to the notes because all have changed.
If this information is not clear. Please ask me again to clarify.
Do you happen to have another Dropbox account, associated with a different email address of your perhaps @mmakabeh?
Also, have you managed to grab a screenshot of your plan tab for us?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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No not at this time - no other account .
As I was stressed and lost some of my updates in teh last few days last week. I ended up signing up for am upgrade.
If you could access my account your will see that i had approx. 4.5 Gigs and the system says I only had 2.0 Gigs of space.. How could that be possible since i had twice as much data in 2.0 storage space??
Hi there!
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