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Dropbox space have bugs that over occupied the space?

Dropbox space have bugs that over occupied the space?

OwenSee
Explorer | Level 4
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My files just less than 5 GB, but the system said I used up 886 GB out of 7.5GB and ask me to upgrade. How can it be so much over the space? Anyone face this? 

OwenSee_0-1723439917149.png

OwenSee_1-1723439957812.png

 

1 Accepted Solution

Accepted Solutions

maher1982
Super User
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Hello, you can verify your personal Dropbox space on this page: Dropbox Space Management.

 

Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? If it is, you can disable it this way.

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2 Replies 2

maher1982
Super User
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Hello, you can verify your personal Dropbox space on this page: Dropbox Space Management.

 

Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? If it is, you can disable it this way.

OwenSee
Explorer | Level 4
Go to solution

Hi Maher, thanks a lot. Settled by using your advise. 

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    OwenSee Explorer | Level 4
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    maher1982 Super User
What do Dropbox user levels mean?