Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
My files just less than 5 GB, but the system said I used up 886 GB out of 7.5GB and ask me to upgrade. How can it be so much over the space? Anyone face this?
Hello, you can verify your personal Dropbox space on this page: Dropbox Space Management.
Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? If it is, you can disable it this way.
Hello, you can verify your personal Dropbox space on this page: Dropbox Space Management.
Have you checked your Backups page here to make sure Dropbox Backup isn’t currently enabled and taking up space from your account? If it is, you can disable it this way.
Hi Maher, thanks a lot. Settled by using your advise.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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