You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
marcokoch
6 months agoHelpful | Level 5
Dropbox in a Citrix environment
We are busy implementing Dropbox where some 100 user will use it in a Citrix environment. I am aware, that this is not supported by Dropbox 🙂
Our setup is the following and it should work according to your information, and I am wondering, it this is a bug or a feature 😉
We have set globally to save the files online only. After the first setup all looks good. I see the files, but just the shadows. My whole folder is 900bytes.
I can work and everything looks promising. The process with the files is, that when I logoff, the files are copied with the whole AppData to my profile. The next time I log on all files are loaded, including my Dropbox files. The issue is that the second time I logon the client syncs all files as real files.
This is totally odd, since all Dropbox files are only on the server as long, I work on it, then they are copied to the user home folder.
I would not be worried if it only would be the user data, but since everyone has access to team folders, this can pretty fast add up.
When I now manage hard drive space and remove everything, it looks good, but after a restart, everything is back again.
Maybe there is a file that we are missing to copy in the AppData.
- RichSuper User II
marcokoch wrote:
We are busy implementing Dropbox where some 100 user will use it in a Citrix environment. I am aware, that this is not supported by Dropbox ...
Sounds like you're running FSLogix for your profile management. We do as well.
My company doesn't use Dropbox, but they do use OneDrive and we started making the switch to a full Citrix environment a few of years ago, with a couple thousand users. OneDrive and Citrix don't play well together, so we use a third-party cloud mapping software to mount our cloud accounts as drives. Works great. I'd suggest you go that route instead of trying to get Dropbox working in an environment where it's not supported. It's not only that Dropbox doesn't support Citrix. It's the server operating system as well. Double whammy!
- marcokochHelpful | Level 5
Thank you for your reply. We do not use FSLogix but I heard about the same situation.
May I ask what cloud mapping solution you reccomend?
- RichSuper User II
marcokoch wrote:
May I ask what cloud mapping solution you reccomend?
I don't have a recommendation for one to use for Dropbox within Citrix. The one we use only works with OneDrive, unfortunately, so it wouldn't work in your case. There are several that do support Dropbox. A quick Google search will find them.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!