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Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
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  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
jaesm's avatar
jaesm
Helpful | Level 6

I was just about to upgrade but because I had this same thing happen to me with OneDrive, I thought to check first. This info should be very visible when you go to sign up. Something like, "On a Mac? Read this first!" Profits and all that though...what can you do?

I use Sync cloud because I can sync to an external drive still. Not sure what they're doing different but there you go.

 

Edit: I may have to retract. What is this I just found? I was able to choose an external drive.

Curly123456's avatar
Curly123456
Helpful | Level 6
2 years ago

Hi, where is this option please, and could you confirm if this worked?

 

I am needing to move 280GB from my Mac, onto an external drive.

 

Thanks

  • jaesm's avatar
    jaesm
    Helpful | Level 6
    2 years ago

    For me it's this: Preferences>sync tab>dropbox folder location>click the dropdown and select 'other'>then find the drive you want.

    I'm on dropbox app v181.3.5613 on Ventura.

    • Curly123456's avatar
      Curly123456
      Helpful | Level 6
      2 years ago

      Thank you, I've found the option

       

      This is for work so I hope it's possible....

       

      Did it work okay for you, were you able to transfer your existing Dropbox folder from your Mac onto an external drive?

       

      (I'm also Ventura, Dropbox version 180.4.4912)

      • jaesm's avatar
        jaesm
        Helpful | Level 6
        2 years ago

        I tested it with a couple gigs worth of files and it seems to work. I'd really like to hear from Dropbox or someone who knows more about the situation. If it is working now, how come no one is talking about it? It makes me think I'm missing an important piece here.

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