We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
desktop app
Dropbox for Business
Storage space
  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
Bluebicycle's avatar
Bluebicycle
Helpful | Level 7

So as far as I can see, anyone wanting Dropbox Synced to external volumes can be on Ventura and not use the new API. The Status Quo remains at least for now

psalcal's avatar
psalcal
Collaborator | Level 10
2 years ago

That is, I believe, correct, it still works for me on previous OS as long as you don't update Dropbox to latest version.  

 

The version of Google Drive I have does no longer allow moving the content to an external drive, it now says "controlled by Mac OS".. there used to be a command line solution but I haven't tried that in a while.  It used to work but I can't verify that it still does.  I pointed to the command line solution earlier in this thread.  

  • marcosdutra's avatar
    marcosdutra
    Helpful | Level 6
    2 years ago

    I just contacted GDrive customer service...they don't even know the problem exists...what a mess.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!