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Forum Discussion
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
I have a setup with two user accounts on the same Mac, each connected to the same Dropbox account. One user has its Dropbox folder on the internal drive. The other, which I only sync periodically, has its Dropbox folder on an enormous external drive. Therefore, it looks like Dropbox is going to force everything to try to get crammed onto the internal drive, which won't work. The desktop Dropbox app, when I'm logged into my primary user account with the DB folder living internally, keeps prompting me to upgrade it since it doesn't recognize that a ton of files on this same DB account live on external drive.
Even though I just paid my annual DB bill in February, I'm seriously looking at sync.com. The answer DB support seems to be giving us for this major flaw is that it might come up with a solution at some undetermined time in the future. That's not good enough, especially since mine seems to be an edge case for which their "we won't for an upgrade if your DB folder lives on an external drive" promise won't hold true.
I was unaware of this issue, until i last night was hit with the same prompt y'all is dealing with.
my entire teams work structure is now utterly crippled and i'm literally here in the studio in the weekend pulling out my hair trying to navigate the damage this has created so far.
so many broken links, so much data just mixed up now between client computers and our edit computers. it's such a mess.
is there really no update from Dropbox side? this is a costly move for many of their more pro clients.
jeeesus christ.
vsloth I believe you can bypass the update, but don’t know if you can do this retroactively. Personally I have switched to sync.com, at least until Dropbox figures out how to let us continue using our external disks. It’s not quite as comfy as Dropbox but works very well and does everything I need very quickly. Plus, Sync gives you 6 Terabytes for $240 a year.
Plus, ]if you have a DropBox Team account, you’ll save major bucks in the long term by switching to Sync. Unlimited space costs just $15 a user per month on Sync, compared to $24 a user per month on Dropbox.
- But sadly sync.com isn’t as smooth and fast as Dropbox and also only Dropbox is able to sync 100% of file extensions without any issues. I’ve had issues with sync.com, OneDrive and Google Drive in the past, their environment isn’t as smooth as Dropbox.
I personally didn’t renew my Dropbox plan until they offer bigger plans like 10TB (just like the rest of the competition) since 3TB is way too small.Sync.com has been incredibly good. It is getting better all the time as well.
We have moved exclusively to Sync.com now and have all of our team on it.
The only thing that I have noticed much of an issue with is the initial upload. I have several terabytes on their system now. And it does take a little bit to get the first upload done. Bringing things down as needed it has not been an issue in the speed has been plenty fine.
It seems to be the major player that really gets what is needed.
I am so glad to have dropbox off my system you can hardly imagine. The nonsense they have put everyone through has been ridiculous.
