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Forum Discussion
Jon C.10
2 years agoCollaborator | Level 8
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
- 4 months agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
KzDbx
Community Manager
Hello everyone. Thank you for your feedback.
We understand that this is a significant pain point for you and your teams that rely on having Dropbox sync on external drives.
Currently, the File Provider API only supports your Dropbox folder in ~/Library/CloudStorage. We are actively working on a solution to support external drives on the updated Dropbox for macOS. While we work to implement a solution, customers who have their Dropbox folder on an external drive will not be migrated to the updated macOS experience. External drive support will continue to work as usual on your current experience.
We will keep you updated when we have more details to share.
cvrasoan
2 years agoExplorer | Level 3
need a solution fast -- I have 360 gb on my External Dropbox ssd -- and in the internal Mac mini drive only 150gb free -- need to point to the old ssd dropbox folder
- UKD2 years agoExperienced | Level 12
cvrasoan can't you do selective syncing so that only certain files are permanently downloaded?
This is quite a small folder so it doesn't seem like it's a major problem. Most of us with this issue have TB's of data rather than GB's.
Also, the external drive issue doesn't kick in until Dropbox actually release their new version, so for now you're ok with your external drive situation unless you're on their Beta version.
- cvrasoan2 years agoExplorer | Level 3
yes that is a good idea but I need some folders suddenly and the Internet connection bandwidth issues are there -- so it is better to have all the files on external hdd -
it was working till I bought new Mac mini m2 pro and used data migration from my previous Mac book pro I7 with external SSD
- UKD2 years agoExperienced | Level 12
sorry but I can't help you with that. I'm moving all my files away from Dropbox because of this but I hold TBs of files and folders.
Maybe someone else can help.
- TheMainOne2 years agoCollaborator | Level 9
You wrote: "need a solution fast -- I have 360 gb on my External Dropbox ssd -- and in the internal Mac mini drive only 150gb free -- need to point to the old ssd dropbox folder".
Personally, I went with Sync.com. Actually we went with a pro account and have three of our staff on it. We will shortly be adding at least two more of our staff on this. It works very well for us. It is a bit slow so if you need access to everything very quickly, this might not work for you.
But let me tell you what I do like about it. First of all it is unlimited storage if you have two or more on pro which is still about the same price I was paying to dropbox but with a whole bunch more storage, as an unlimited. This helps us a lot as before, some of us we're having to be very careful with what they uploaded. Now it's irrelevant. We like this a lot.
We have learned to deal with the speed that they offer. Some people will not be able to live with this. But it is not as bad as it seems at least for us. I do wish it were faster. But privacy has a cost I guess.
Which brings me to another thing I like a whole lot. Privacy. They are 100% private. They could not look at your stuff if they wanted to. Dropbox is completely different. They claim that everything is wide open and they can and will look at anything they want. That is no longer acceptable to me and I will likely no longer deal with a company that does that.
There are other issues about dropbox that I simply do not want to support. You can see my writings in this thread to understand more if interested.
Anyway, for what it's worth, for our company, Sync.com is working very well. The price is very good, the service is stable and strong, the privacy is exactly what I want, and the speed slower than I want.
I hope this helps.
- UKD2 years agoExperienced | Level 12
TheMainOne I'm also on sync.com. A few quirks and I think by biggest issue might be the lack of opening when you have a file online. Previously with Dropbox I could double click the file and it would download and open. I don't seem to be able to do that with sync.com but maybe I need to add some integration in, not sure.
Yes it's a bit slower but overall I'm pretty happy with it. I have 8 people on it so far with 1 more to go but everyone seems happy with it. Just have my large projects to move yet and that's taking some time but I have time. My subscription doesn't end until November so it'll all be moved by then.
- TheMainOne2 years agoCollaborator | Level 9
That's good to hear. We are integrating more and more of our staff to Sync.com.
The price is really favorable. And even so, I'd pay a couple of dollars more if they could increase the speed. But it might be a combination of things including the processing needed to keep everything private. So all in all, I'm very happy. Like you, we have the time and don't need instant access to everything.
I'm actually happy for the amount of time that I have spent trying to find a solution. If not for this debacle, I would still be with dropbox. And I would still be experiencing the lack of privacy and very high prices.
I'm not sure about the issue you have regarding double clicking. I don't use it that way so I haven't tried it. Most of our stuff is stored in the vault. Otherwise it would automatically sync and take up everybody's space on at least some hard drives. Not everybody has a lot. So the vault works really good.
It took us a little bit of time to get used to the whole process. But we expected that.
Sync.com has been very reliable so far. Even when my connection drops which it does once in a while, it still seems to be very stable and solid.
I have uninstalled dropbox now. I only use my free account through the web. And they don't really use that any longer. I'll probably just delete it before long.
I'm really glad to hear someone else is finding success with this as well.
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