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Forum Discussion
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
KzDbx
Community Manager
Community ManagerHello everyone. Thank you for your feedback.
We understand that this is a significant pain point for you and your teams that rely on having Dropbox sync on external drives.
Currently, the File Provider API only supports your Dropbox folder in ~/Library/CloudStorage. We are actively working on a solution to support external drives on the updated Dropbox for macOS. While we work to implement a solution, customers who have their Dropbox folder on an external drive will not be migrated to the updated macOS experience. External drive support will continue to work as usual on your current experience.
We will keep you updated when we have more details to share.
So is this problem fixed yet?... I miss using Dropbox
melking not fixed and won't be fixed for months. If you want to store files on an external drive, you won't be able to with Dropbox with the new update. Dropbox are not going to support external drives. All Apple's fault of course!!
Can you please spell out for us with "next update" means? Next OS update, or next Dropbox update? Also, can we potentially avoid these updates until it gets fixed, if we can hold it longer?
So no work arounds?
melking If by “work-arounds” you mean “ways to get Dropbox to work with external drives”— strictly speaking, I don’t think anyone knows yet, because the “no external drives” rule hasn’t yet been enforced. The stroke of doom will (apparently) occur in May.
Dropbox has, however, informally told us in this forum that it is seeking ways to keep supporting use of external drives. I think this means that our discussions here have caught someone’s attention.
But, if and when the new rule is enforced I don’t expect there will be anything you can do short of switching to a different provider.
At least a few of us have either switched or are preparing to do so. Count me among the cautious latter, looking twice before I leap.
Among alternative cloud storage providers, at least one — namely Sync.com — is on the record supporting use of external drives, according to a recent post by UKD . I’ve been investigating user experiences with Sync.com and so far, the reports I’ve seen are great.
Before going through the tsores of switching, however, I’m procrastinating until[ mid-April, hoping against hope that Dropbox will announce it has found a way to keep supporting external drives AND Apple’s new API.
Windows users are, I expect, SOL.
