We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Jon C.10
2 years agoCollaborator | Level 8
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
- 4 months agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
millifoo
Helpful | Level 7
jmeredi2
Yes, tried: doesn’t work. This has been asked and answered in this thread a couple times now.
Yes, tried: doesn’t work. This has been asked and answered in this thread a couple times now.
spencerkm1
2 years agoExplorer | Level 4
I'm on the latest beta build v170.3.5866 and still syncing to an external drive. Has this been resolved?
Edit: on an M2 Mac.
- iagdotme2 years agoHelpful | Level 5
spencerkm1 did you find out whether it's been resolved or not? I've not yet upgraded from OS 12.6 because of this.
- TheMainOne2 years agoCollaborator | Level 9
If by resolved you mean that they have decided to do what's right and fix this, then no it's not. It looks like they have decided to stick their thumb in all of their customers eyes.
If by resolved you mean has the question been resolved, then technically yes. They marked it resolved. But it is far from it and numerous customers have complained that they are arbitrarily and unilaterally marking things solved that are in no way solved.
Welcome to drop your box. They have clearly dropped their box and can't find it anything without it. I think we need to get them a clap on. That way once they've fallen and can't get up they can at least clap on the light so they can find their way out of there.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!