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Forum Discussion
Jon C.10
2 years agoCollaborator | Level 8
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
- 4 months agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
Jennifer G.29
Helpful | Level 6
I appreciate that Dropbox sees that this change is a significant problem (putting it mildly). What’s the timeline for an accommodation for Mac users? I can’t just have Dropbox taking hard drive space by surprise, with no option to stop it.
It’s shameful that longtime customers are finding out about this by accident in the forums. Quietly rolling out an experience this bad is a slippery slope.
It’s shameful that longtime customers are finding out about this by accident in the forums. Quietly rolling out an experience this bad is a slippery slope.
Ru 1971
2 years agoHelpful | Level 6
Just so I full understand where we are now. If I buy a new Mac this week (which I have to do) which will come pre-installed with Ventura, can I *currently* install my dropbox folder on an external drive, whilst Dropbox try & fix this messy situation? I sure can't afford to buy one with a 4TB internal drive at Apple prices!
- shinbeth2 years agoExperienced | Level 13
Just buy 4TB or even 8TB internal Mac to be honest yes it's costly but so much more effective than having to rely on external storage cloud sync. External disks even SSDs are not an option for anything having to do with real-time sync such as heavy video editing, music production, AI and computational projects etc. (I mean in 2023, we're in the future already, not living in the 90s anymore lol which sometimes Dropbox feels like)
Also it's way faster (6000 MB/s - for the M1 anyway, Apple messed up with the M2 as SSD speeds went down surprisingly, so I'd wait for the M3 if you're not getting a M1 yet) than even the faster external SSDs like SanDisk which unfortunately as of today only reach more or less 2'000 MB/s (so I only use those as TimeMachine backups of the internal Mac drive) and are limited to 4TB (SanDisk is working on the first 8TB dongle but it's going to take a few more years I'm afraid as it stands :/).
I really don't know how you guys keep saying you rely on external drives to sync 10s of TBs of data as individual, professional or even more so as business with many people relying on external sources. Very unreliable in my opinion, even before the Dropbox upgrade / sync issue.
Just buy 8TB internal disks people and PLEASE DROPBOX FINALLY EXPAND YOUR PRICE PLANS FOR THE PRO PLAN 3TB (+1 extra max) IS WAY TOO SMALL I NEED AT LEAST 15/20TB OPTION to back up my entire data + some headroom just in case to be safe. Ready to pay 100+ a month for it.
- psalcal2 years agoCollaborator | Level 10
Buying an 8TB internal drive is ALSO not a real solution for most of us.
And you greatly overstate the need for speed when it comes to drives. I have for 5 years done music on Minis including my current M1 mini, and I use an external drive for all media and samples. My dropbox folder is on that same external drive (SSD). It is completely a non-issue.
One might make an argument that video users might need this, but most video users I know use 10gbe or fiber and external RAIDS, not internal storage, at least in the corporate world. Even 8tb is not enough for a a lot of video projects, and what then?
Again, this is a dropbox issue and a problem which dropbox needs to solve. Google Drive has solved it.
I appreciate people trying to detail possible workarounds as I know people's hearts are in the right places, but let's be real about those solutions. They are not real workable solutions. Dropbox and any usable cloud service MUST support moving of directories to external drives. That's a full on absolute requirement.
..and again, Dropbox is doing a major disservice to us by marking this thread as "solved" when it is decidedly NOT.- sootysax2 years agoExplorer | Level 3
I am also having this problem with Google Drive! How has Google Drive solved this?
- Bluebicycle2 years agoHelpful | Level 7
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