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Forum Discussion
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
First of all - THANK YOU for working on a solution for this issue.
Second - Dropbox is located internally on some of our devices and externally on some devices. It sounds like internally located Dropbox apps will be automatically updated to the new app version. As you say, the externally located Dropbox apps won't be updated automatically (again, thank you). Will there be syncing issues between the different versions of Dropbox apps that will be on our different devices?
NewStudio this a disaster for me. I updated a laptop I use on the road and now my main machine is not syncing anything created on the laptop. It will sync from the old version to the new version but not the opposite way. My workflow is trashed. I'm looking for an alternative as I find it unacceptable for the company not having an immediate fix to this. Some posted fixes that require using a second application, but is this really acceptable? What is DropBox thinking!!!!????
Didnt I read somewhere that Db is pausing this rollout as the complaints from people like us helped?
Or was I just dreaming?
Im still working ok with the external drive...
The wording of the "pause" was a big cagey:
"While we work to implement a solution, customers who have their Dropbox folder on an external drive will not be migrated to the updated macOS experience."
I take that to mean if you have it set up with an external drive already, and don't mess with it, it'll keep working... for now.
But if you - say - try to migrate to a new machine and have to re-set things up, it's going to switch to the new "internal drive only" mode. That might (???) explain why Warhen and Peter Proulx are having problems now.
DropBox canceled my account and moved me to basic. I had a support chat asking about resolving this issue. I had stated in the support chat below twice that I wanted a refund “after” I found another service to move to. "( 19:07:37 ) Visitor: Let me move my files to a different service and follow up with a request for a refund.” and again at "( 19:11:19 ) Visitor: Lousy guidelines Courtney. I will want a refund after moving to a service that will support external drives."
WTF!
