cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Confused about what's taking up space in my 2 GB account

Confused about what's taking up space in my 2 GB account

lmalma
Helpful | Level 6
Go to solution

My Dropbox folder on my hard drive contains 1948 items totalling 266.9 MB.
Why does Dropbox say I have 98.4% of 2.0 GB used?
On the Dropbox website I can see a (Symlink Backup Copy) for eack of the folders inside my on-disk Dropbox folder.
Even with those backup copies, shouldn't the total come to 266.9 MB + 266.9 MB = 533.8 MB.
So why am I butting up against 2.0 GB? I'm confused as to what's taking up this space, and how to free it.
Any explanations or advice would be much appreciated.
Thanks!

11 Replies 11

Hannah
Dropbox Staff

Hey @magnator, thanks for reaching out to us.

 

If you plan page reports that your space is being taken up by backup files, you should be able to find them in your backups page here.

 

If all your computers are already disconnected from your account, you can just delete the backups, to free up your space from that page.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Hannah
Dropbox Staff

Happy to see that you were able to fix this, @magnator!

 

If you need anything else, please let us know.

 

Have a great weekend!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    magnator New member | Level 2
What do Dropbox user levels mean?