Settings and Preferences
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My Dropbox Backup process has started, and is painfully slow. 8 hours and it hasn't uploaded 150 GB yet. So, I want to increase the upload bandwidth - however, the menu where these settings are found will not open. I click the button, and nothing happens.
Does anyone have a solution?
Dropbox Backup -> Advanced Settings -> Adjust bandwidth limits
HI there @ppoli - sorry to hear about this.
May I ask what Dropbox plan you're on at the moment?
Apart from that, could you let me know your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?
Also, are you able to adjust your bandwidth settings through the app's preferences under the Network tab?
Let us know more and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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May I ask what Dropbox plan you're on at the moment?
Apart from that, could you let me know your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?
Trial version, Dropbox Plus (Personal), 2TB.
Windows 11 Home 23H2
Dropbox v. 210.4.4854
Also, are you able to adjust your bandwidth settings through the app's preferences under the Network tab?
I am, and set the parameters to 9999999, but it has no effect.
Thanks for the additional information @ppoli
Can you also send us a screenshot of the app's exact status as well so that we can have a visual too?
Have you tried rebooting your computer and/or quitting and relaunching the app?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
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