Unable to move Dropbox folder from users to C drive as I'm getting an error

[EmilianoRosales]

I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the location of my folder, ive tried just about everything from unistalling to manully moving, please help me

Thank you

[Walter]

Hey @EmilianoRosales - sorry to hear you're having issues with this.

I'm not exactly sure what you'd like to accomplish here and what you mean when you say that the file route breaks and shared project?

Are you using individual accounts or a team account? Is this shared project an individual file or a shared folder?

Any additional information or screenshots are more than welcome!

[EmilianoRosales]

I am just trying to move the dropbox base folder from C:\Users\User\Dropbox to C:\Dropbox, but i wont let me.

The reason for this it's because when creating a shared project the software uses the route to open, and my team has C:\Dropbox and i have C:\Users\User\Dropbox and because of this i am unable to work on the project, we use the same account.

this is where i want move it but i get the following error.

[Nancy]

@EmilianoRosales, do you have admin rights on this device? If you go to the C:\ directory, are you able to create new folders, for example?

Also, did you install the Dropbox app with admin rights, after downloading it on your computer?

Did you try to move the Dropbox folder with these exact steps?

[EmilianoRosales]

yes i have admin rights and i can create new folders, and i just installed the dropbox folder with admin preferences and i still could not move the folder. i still have the same problem

[Nancy]

Thanks for clarifying, @EmilianoRosales! To investigate further, can you also send me a screenshot of the Dropbox folder location/filepath that other members are seeing on their end (specifically the ones who were able to move it directly under the C:\ directory)?